Terms of Service
Inter Alia Consulting, LLC d/b/a Relay Registered Agent
Last Updated: April 2026
1. ACCEPTANCE OF TERMS
By purchasing or using any services provided by Inter Alia Consulting, LLC d/b/a Relay Registered Agent (“Relay,” “we,” “us,” or “our”), you (“Client” or “you”) agree to be bound by these Terms of Service (“Terms”).
Relay may provide services directly or through third-party providers. Your use of the Services constitutes acceptance of these Terms.
2. SERVICES
Relay offers:
Registered Agent Services
Business Mail Services
Virtual Office Address Services
Document receipt, scanning, and storage
Related administrative and compliance services
Services are limited strictly to those expressly purchased. Relay assumes no obligation beyond the defined scope.
3. NO LEGAL ADVICE
Relay is not a law firm and does not provide legal advice. Any forms, templates, or communications are for convenience only.
Use of such materials may affect your legal rights. You assume all risk associated with their use and agree that Relay is not liable for any resulting consequences.
4. BILLING, AUTO-PAY, AND REFUNDS
4.1 Authorization
You authorize Relay to charge all fees to your payment method on file, including recurring charges.
4.2 Auto-Pay
Certain services require automatic billing. Charges occur on a monthly or annual basis depending on the service.
You must cancel at least one (1) business day before the next billing date to avoid charges.
4.3 Failed Payments
If payment fails:
Services may be suspended or terminated immediately
You remain responsible for all outstanding amounts
Relay may pursue collections or legal remedies
You are responsible for all associated fees and costs.
4.4 Refunds
All purchases are final after 90 days
State fees are non-refundable
Refunds are issued solely at Relay’s discretion
Failure to dispute charges promptly constitutes waiver of dispute rights.
4.5 Changes
Relay may modify pricing or services at any time with notice.
5. REGISTERED AGENT SERVICES
5.1 Scope
Registered agent services are limited to:
Receiving service of process
Receiving official legal/state notices
Uploading documents to your account
5.2 Document Limits
Includes up to 15 legal documents per year, with additional fees possible thereafter.
5.3 No Responsibility for Legal Outcomes
Relay’s obligations are strictly limited to receipt and electronic delivery.
Relay is not responsible for:
Your failure to review documents
Your failure to respond to legal notices
Any resulting default judgments, penalties, or legal consequences
YOU ACKNOWLEDGE THAT FAILURE TO RESPOND TO SERVICE OF PROCESS MAY RESULT IN DEFAULT JUDGMENT OR OTHER ADVERSE CONSEQUENCES, FOR WHICH RELAY HAS NO LIABILITY.
5.4 No Guarantee of Processing Time
Relay does not guarantee same-day or immediate processing and is not liable for delays caused by volume, technical issues, or third parties.
6. MAIL AND DOCUMENT HANDLING
6.1 Regular Mail
Non-legal mail may be subject to limits and additional fees.
Relay is not liable for:
Missed deadlines
Delays
Handling of regular mail
6.2 Packages
Relay does not accept packages and may refuse, return, or dispose of them.
Relay assumes no duty of care for packages and may destroy prohibited or perishable items.
6.3 Scanning and Forwarding
You authorize Relay to open, scan, upload, and transmit documents.
Physical forwarding is available for a fee if requested within 30 days.
7. DOCUMENT STORAGE
Document storage is optional.
You grant Relay a worldwide, non-exclusive, royalty-free license to use stored content to provide and improve services.
Documents may be destroyed after 30 days, with some records deleted after 90 days, subject to operational or legal retention needs.
8. CLIENT RESPONSIBILITIES
YOU ARE SOLELY RESPONSIBLE FOR:
Monitoring your email
Monitoring your client account
Maintaining accurate contact information
Promptly reviewing all documents
Relay does not guarantee notice beyond electronic delivery.
Failure to monitor your account or email does not relieve you of legal obligations.
9. NO FIDUCIARY DUTY
Relay is not your fiduciary, agent, or legal representative beyond the limited statutory role of registered agent.
No special relationship is created.
10. THIRD-PARTY PROVIDERS
Relay may use third-party providers.
You agree:
They are independent contractors
Relay is not liable for their acts or omissions
Services may be affected by third-party limitations or failures
11. TERMINATION
11.1 By Relay
Relay may terminate services at any time for any reason, including non-payment or suspected unlawful activity.
11.2 By Client
You may cancel services via your account.
11.3 Effect of Termination
Upon termination:
All fees become immediately due
Relay has no obligation to forward documents
Relay may remove itself as registered agent
Your entity may fall out of good standing
You waive all claims arising from failure to receive documents after termination.
11.4 Post-Termination Documents
Access to documents received after termination may require payment or reactivation.
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Relay’s total liability is limited to fees paid in the preceding three (3) months for the specific service
Relay is not liable for indirect, incidental, or consequential damages
INCLUDING BUT NOT LIMITED TO:
Loss of profits
Default judgments
Missed deadlines
Loss of legal rights
These limitations are a fundamental part of the agreement.
13. WAIVER OF CLAIMS FOR DELIVERY ISSUES
You waive any claim arising from:
Delayed delivery
Failed notification
Document routing issues
Except in cases of Relay’s gross negligence or willful misconduct.
14. TIME LIMITATION FOR CLAIMS
Any claim must be brought within six (6) months after the event giving rise to the claim, or it is permanently barred.
15. FORCE MAJEURE
Relay is not liable for delays or failures caused by events beyond its control, including:
Acts of God
Government actions
Power outages
System failures
Third-party disruptions
16. PROHIBITED USES
You may not use Relay’s services or address for:
Fraudulent or misleading purposes
Receiving prohibited or illegal materials
Misrepresenting a physical office
Relay may immediately terminate services for violations.
17. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER
Binding Arbitration.
All disputes shall be resolved by binding arbitration administered by the American Arbitration Association.
Location and Law.
Arbitration shall occur in Travis County, Texas, under Texas law.
Jury Waiver.
You waive any right to a jury trial.
Class Action Waiver.
All claims must be brought individually. No class, collective, or representative actions are permitted.
Exceptions.
Relay may seek injunctive relief in court where necessary.
18. MODIFICATIONS
Relay may update these Terms at any time. Continued use constitutes acceptance.
19. GOVERNING LAW
These Terms are governed by the laws of the State of Texas.
20. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Relay.